FAQ

How long does it take for my order to be processed?

From the time your order is placed and the date when you receive it, there are two processes to consider. 

Fulfilment: Standard fulfilment time is 2-7 business days. Once your order has been fulfilled and created you will receive a notification with shipping information if applicable.  Depending on the circumstances and inventory levels, it may take longer than usual.

Shipping: Please allow up to 20 days. Depending on your Worldwide location, this will vary. 

Shipping Costs

Our flat rate shipping varies between countries being between $8.00 to $12.00 worldwide. However be on the lookout for coupons and discounts enabling free shipping.  If you spend $70.00 or more you will receive free shipping.  

Import Duties & Taxes

Please note you may be up for import duties or taxes which is not included within this order and we will take no responsibility of them. Please check with your country details and agreements.   

Returns / Refunds:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contactfurrii@gmail.com and we will help you through the process.